DEALING WITH FIVERR USERS AND PROFESSIONALISM Always start your messages or responses to order updates with “Hey!” or “Hi!” and always sign off every message with “Thanks, Name”.
This is basic stuff but it makes you look like a human being. Also, a lot of sellers on Fiverr are not courteous or professional, so stand out. It’s an extra 3 words or so you’ll have to type. Just do it.
Remember to be polite but firm. Don’t bend to user demands, politely decline demands for things you do not offer.
You may come into users who expect the world for $5. This is very common on Fiverr. You need to just make it clear what you provide for $5 and even call users out who message you with crazy requests.
Be diplomatic though. Don’t be aggressive. If a user is not happy always offer a refund.
GETTING YOUR FIRST REVIEW The most important thing when it comes to making your first sale on Fiverr with a new gig is positive reviews. This is also one of the key things when it comes to being successful on Fiverr. Most users, when searching for a gig, will sort the results by highest rating.
Also, the first thing they do when they click on your gig, before even reading the description, is read the reviews. You do it, I do it, we all do it when it comes to anything.
Booking a hotel online, buying a book from Amazon, we all like to read the reviews. Having even just 1 glowing review on a new gig will get the ball rolling and bring in the sales which in turn will give you more reviews.
One way to do it is to buy a review. There are users who will do it on Fiverr (indirectly) or you could even Google “buy Fiverr reviews” and you may come across some discussion forums. You could also go to a site like freelancer.com and post an ad asking for someone to “try” your Fiverr gig and leave you a positive review for it.
You could pay someone as little as $5 for it plus the cost of your gig (another $5). It’s an investment, yes, but it will pay for itself once 3 people buy your gig. This is not the way I would recommend however. This costs money and this isn’t a way with a lot of integrity.
If you don’t want to pay for a review, there’s a better way
You should simply join a Fiverr review exchange group. I have a forum up for Fiverr sellers and here you can find a lot of sellers, like you, looking to get some reviews on their new Fiverr gigs! Have some integrity, of course! Ask people to actually try your gig, and actually deliver them your product and service and the same vice-versa.
GETTING YOUR FIRST ORDERS AND GETTING THE BALL ROLLING The most difficult thing on Fiverr is maintaining consistent sales. Getting your first order is not that difficult and if you haven’t even had 1 order, this section is for you too.
The key thing to do if you’re a Fiverr newbie and you just created a bunch of new gigs is to sell yourself short, over-provide and offer something outrageously more than what someone expects for only $5.
In the beginning it will be too much work for a measly $5. You may even lose money for example by paying an outsourcer for 10,000 Twitter followers for $4 because you are selling that many followers on Fiverr for $5.
It’s okay. The whole point here is to drive a lot of sales initially, thus more positive reviews, and then bringing that level of effort and quantity down to something more reasonable.
When scaling it down, be sure to scale it down slowly. Don’t go from offering 10,000 followers to 500 followers the next time. Go from 10,000 to 6,000 to 1,000 over the course of 3 days for example.
YOU GOT YOUR FIRST ORDER! NOW WHAT? Congratulations! When you finally get that first order, go ahead and get started on it. When you’re ready to deliver the order, it’s very simple and straight forward.
Go to the order page and click the big green button “Deliver Order”. If your gig requires you to upload something to your buyer, say a video or picture, you can do it in the popup that appears when you click Deliver Order.
I will go into more detail in the next chapter on exactly what to say to your buyer when you deliver your order and also my system to make delivering gigs as quick and seamless as possible.
When you start getting about a dozen or so orders a day, it’s time to not be so overzealous.
When you get dozens and dozens of orders and messages a day, you will begin to feel overwhelmed. This is why it’s important to not get into the habit of responding to each order right away individually.
ALWAYS HAVE 20 ACTIVE GIGS Not only does this give you room to experiment and see what keywords work, what kinds of gigs sell and more, it gives you the best possible chance at making the most money possible. I have provided you with many methods to make money on Fiverr.
You must have 20 active gigs. Once you find the 4 or so that are making 80% of your sales, stick with those. You can choose to always have 20 gigs active once you find success, but it isn’t necessary. You will find that only 4 or so of your gigs are the ones bringing you the most money.
You can sell the same type of gigs if you want. Just don’t use the same images or videos for your gigs. Hire someone, like I suggest in chapter 3, to create fresh videos for your gigs.
This is how I am able to make $4000 a month consistently on Fiverr. I, at one point, had 60 active gigs in total. I presently only have 17 total that are active since they are the ones that consistently make sales and sell the most gig extras or multiples. I follow the 80/20 principle.
I looked at all 60 of my gigs over a period of a month and figured out which 20% of my gigs make 80% of my money. I then started to suspend or delete gigs one by one, slowly, over time to decrease my workload while still maintaining a ridiculous earnings figure.
Why? If the other 43 gigs I suspended are only bringing in an extra $500-$1000 total a month, they’re not worth keeping. I’d rather make $4000 a month on only 17 gigs than $5000 a month with 60 gigs. Less is more.
It’s not just about the money either. Yes, slaving your time away for a measly four bucks can start to suck the life out of you, especially when you start getting buyers who demand revisions or are unsatisfied with your work.
But there’s another way sellers are seen to be “selling their soul” on Fiverr. I’m talking about video testimonial gigs, sign holding gigs and other similar gigs.
You’ve all seen it and you’ve seen how popular these gigs are and for good reason. They sell really well. No, they sell like crazy.
Especially video testimonial and video spokesperson gigs. So what’s the big deal? The controversy is that you’re being paid $4 to give a spiel on a product or service you’ve never even tried or heard of.
You’re essentially selling your face and voice on camera to help give somebody’s business or product some sort of credibility and social proof it otherwise wouldn’t have. I’m not going to go into the ethics of this or anything like that but I will admit that doing this gig after a while must really drain the seller. Still, there are sellers making a killing on Fiverr doing it.